This form is required for ALL returns + exchanges. We will contact you with instructions on how to make your return. Please wait for the RA# and proper return address.
- Returned/Exchanged items MUST be in NEW condition, clean and free of hair, dirt & smells
- Toys, dog beds, bowls, personalized and custom items are not returnable
- Returned/Exchanged items MUST have tags still attached
- Return requests MUST be made within 14 days of receipt
- Size exchanges can be requested (same item) for $4.99 to cover shipping costs.
- ALL returns incur a 15% restocking fee is requesting for any reason other than received damaged.